D. Zane Shepherd: Allstate Insurance

Bios

• Penny Van Meter

  Agency Manager

  With a remarkable 17 years of experience in the insurance industry, Penny Van Meter is a seasoned professional dedicated to helping customers at every turn. In her role as the Office Manager, Penny is a valuable asset to the team, helping everything run smoothly at the office. Penny specializes in various insurance lines, including Auto insurance, Motorcycle insurance, and all Property line insurance products. Her extensive knowledge enables her to assist customers in finding the coverage they need to help protect their valuable assets. But what sets Penny apart is her infectious sense of humor. While she may be the Office Manager, she's also the office clown, always ready to bring a smile to her colleagues' faces. Penny believes that laughter is the best medicine, and her genuine enthusiasm for making people laugh is contagious. She's often the first to find humor in any situation, and she's quick to share a laugh, even if it's at her own expense. Despite her playful nature, Penny takes her role as a customer representative seriously. She is passionate about helping customers, providing them with the information and assistance they need to make informed decisions about their insurance coverage. Her dedication to her work and her commitment to customers are truly commendable.

• Tony Escamilla

  Licensed Sales Producer

  Tony Escamilla is a seasoned insurance professional with an impressive 15-year career in the industry. For the past 11 years, he has been a dedicated member of the Zane Shepherd Allstate office, where he specializes in Home insurance, Auto insurance, and more. What sets Tony apart is his unwavering commitment to helping customers with their insurance needs. He understands that insurance can be complex and confusing, and he takes pride in simplifying the process for customers. Tony's approach is characterized by patience, clarity, and a genuine desire to find the right coverage options for each individual. Outside of the office, Tony has a passion for community and spirituality. He's actively involved in his local church, where he enjoys both preaching and teaching. Additionally, Tony loves to cook for his family, showcasing his culinary talents and bringing joy to those he cares about.

• Denise Neely

  Licensed Sales Producer

  With a decade of experience in the insurance industry, Denise Neely is a seasoned professional dedicated to your insurance needs. For nearly 5 years, she has been a valuable member of the Zane Shepherd Allstate office, offering a wide array of insurance options to meet your unique needs. Denise's knowledge covers a broad spectrum of insurance categories, including Home insurance, Auto insurance, Boat insurance, Motorcycle insurance, Commercial Auto insurance, and Office Coverage. Her profound knowledge and commitment to customer satisfaction make her an ideal agent for all your insurance requirements. What truly sets Denise apart is her unwavering dedication to informing customers about their insurance needs. She takes pride in providing comprehensive information, empowering customers to make informed decisions about their coverage. Outside of her professional endeavors, Denise is a loving pet owner, with 2 dogs, 2 cats, 1 horse, and even a leopard gecko as part of her extended family. She's also a dedicated parent, actively participating in her children's activities, including horse riding and band performances.

• Desha Veazia

  Customer Service Representative

  Desha Veazia is a valuable member of the Zane Shepherd Allstate office with nearly five years of dedicated service in the insurance industry. As a Customer Service Representative, Desha is passionate about providing exceptional service to all customers. One of Desha's greatest joys is hearing someone tell her that she's made their day. Her commitment to making a positive impact on people's lives is evident in her work. Whether it's answering questions, helping customers, or simply offering a friendly voice, Desha goes the extra mile to help seecustomers feel valued and supported. Outside of her professional life, Desha has a few personal interests that keep her busy. She's an avid fan of college football and cooking shows, although she humorously admits that her culinary skills might not be up to par. Nevertheless, her enthusiasm and dedication to customer service shine through, making her a reliable and approachable ally for all your insurance needs.

• Crista Marksberry

  Renewal Specialist

  Crista Marksberry brings a fresh perspective and unwavering dedication to the world of insurance. With over 3 years of experience in the industry and a strong commitment to serving customers, Crista has become an indispensable member of the Zane Shepherd Allstate office. As a key member of the Customer Service team, Crista specializes in renewal processes, helping customers receive the comprehensive coverage they need for the future. Her attention to detail and meticulous approach means no policy is left unattended. One of Crista's greatest joys in her role is the satisfaction of knowing that her efforts have helped customers secure the protection they require. She takes great pride in helping every customer she serves is properly covered, offering personalized options to meet their individual needs. Hailing from North Texas, Crista has deep roots in the community and understands the unique challenges and opportunities that customers in the region face. Her upbringing on a farm instilled in her a strong work ethic and a commitment to delivering exceptional service. Beyond her professional life, Crista enjoys the simple pleasures of reading, finding peace and inspiration in the pages of a good book. She also dedicates her time to coaching a 14-and-under softball team, demonstrating her passion for mentorship and community involvement.

• Jeffrey Thomas

  Licensed Sales Professional

  With an impressive 38 years of experience in the insurance industry, Jeffrey Thomas stands as a seasoned Agent in the field. His journey in the world of insurance has taken him to the heart of the Zane Shepherd Allstate office, where he has spent the last 7 years delivering top-notch service to customers. Jeffrey's knowledge extends across a wide spectrum of insurance categories, making him a go-to resource for a diverse range of insurance needs. Whether you're looking to help protect your business with comprehensive commercial insurance, safeguard your coastal or Texas home, secure your vehicle with Auto insurance, or secure the financial well-being of your loved ones with life and health insurance, Jeffrey has the knowledge and experience to help you every step of the way. One of Jeffrey's greatest joys in his role is the opportunity to meet new people every day. He believes in the power of genuine human connections and has built a reputation for establishing strong, trust-based relationships with customers. Through dedication and hard work, he has achieved remarkable success in his career, earning rewards that reflect his unwavering commitment to providing outstanding service. Outside the office, Jeffrey is a dedicated family man who finds immense joy in watching his son play baseball. He values quality time spent together and often takes his son on fishing and hunting adventures, fostering a love for the outdoors and creating lasting memories.

• Spencer Snider

  Licensed Sales Professional

  With 11 years of dedicated experience in the insurance industry, Spencer C. Snider is a seasoned insurance Agent who has been proudly serving customers at the Zane Shepherd Allstate office for the past 2.5 years. Spencer specializes in Home insurance and Auto insurance, helping customers safeguard their most valuable possessions. He understands the importance of helping protect what matters most to you and is committed to finding comprehensive coverage options that are best suited for you. Beyond his insurance knowledge, Spencer is an avid soccer enthusiast and player. His love for the sport extends to being a devoted soccer fan, and he enjoys following the latest matches and teams. In his free time, he embraces the great outdoors and values spending quality time grilling and socializing with family and friends.

• Karen Wiltz

  Customer Service Representative

  Description With nearly three decades of experience in the insurance industry, Karen Wiltz is a seasoned professional who has been a vital part of the Zane Shepherd Allstate office for an impressive 10 years. Originally hailing from Louisiana, Karen now proudly calls Dallas, Texas, her home. In her role as a Customer Service Representative, Karen has discovered her true passion: helping others. For her, there's no greater satisfaction than assisting somebody in solving a problem they're facing. Each customer interaction, for Karen, is a unique challenge, an opportunity to learn, adapt, and provide the best possible options. What sets Karen apart is her genuine commitment to customers. She believes that every individual deserves personalized attention and insurance options that cater to their specific needs. Her dedication to customer satisfaction shines through in every interaction, earning her the trust and respect of all who work with her. Beyond her professional endeavors, Karen's love for her family is evident in all that she does. She understands the importance of family values and carries these principles into her work, treating each customer as if they were a part of her own family.